Privacy Policy
Last updated: 2 February 2026
Revivocare is committed to protecting your privacy and handling personal information with care, discretion, and integrity. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or engage with our services.
1. Our Commitment to Privacy
We understand that seeking information or support related to mental health and recovery is deeply personal. All personal information shared with Revivocare is treated as confidential and handled in accordance with applicable data protection laws, including the Protection of Personal Information Act (POPIA).
2. Information We Collect
We may collect personal information when you:
- Visit or browse our website
- Submit an enquiry or contact form
- Request information about our programmes or services
This information may include:
- Name and surname
- Email address
- Telephone number
- Any information you choose to share in a message or enquiry
We do not collect more information than is reasonably necessary.
3. How We Use Your Information
Personal information is used solely for the purposes of:
- Responding to enquiries or requests
- Providing information about our services
- Facilitating confidential communication with our team
- Improving our website and user experience
We do not use personal information for unsolicited marketing, nor do we sell or trade your information.
4. Confidentiality and Discretion
All enquiries and communications are handled confidentially. Information shared via our website is accessible only to authorised members of the Revivocare team and is treated with the same level of discretion as all client communications.
5. Storage and Security of Information
We take reasonable technical and organisational measures to protect personal information from loss, misuse, unauthorised access, or disclosure. Information is stored securely and retained only for as long as necessary to fulfil its purpose or comply with legal obligations.
6. Sharing of Information
We do not share personal information with third parties except:
- Where required by law
- Where necessary to protect the rights or safety of individuals
- With trusted service providers who assist in operating our website (under strict confidentiality obligations)
7. Cookies and Website Analytics
Our website may use cookies or similar technologies to improve functionality and understand how visitors use the site. These do not collect personally identifiable information unless you choose to provide it.
You may adjust your browser settings to disable cookies if preferred.
8. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your information
- Withdraw consent where applicable
Requests can be made by contacting us using the details below.
9. External Links
Our website may contain links to external sites. Revivocare is not responsible for the privacy practices or content of third-party websites.
10. Changes to This Policy
This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. The most current version will always be available on our website.
11. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Revivocare
Cape Town, South Africa
📧 [email protected]
By using this website, you acknowledge and accept the terms outlined in this Privacy Policy.
